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CentreSupport
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July 27, 2017 at 6:53 pm
Hello EE4 Support,
Our invoices are not being sent out to the ‘primary registrant’, I can see that the Invoice & Remittance messages are set to be sent to the ‘Purchaser’ and any invoices that are sent are just sent to the Staff at Centre Support. I have also added the [INVOICE_LINK] shortcode to all messages but this still doesn’t allow the primary registrant to re-access the Invoice once they have finished registration – so if they forget to download their invoice while registering they then can’t access it and so have to keep getting the Centre Support staff to manage this manually. All other messages are being sent correctly except the Invoice and the Remittance.
Can you please advice how to fix this issue
regards
Centre Support
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Josh
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July 27, 2017 at 11:38 pm
Do you have the Invoice message type activated? What happens when you click the link to view the invoice?
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