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invoice header issues – certificate problem?

Posted: September 13, 2016 at 7:02 am

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TVanoss

September 13, 2016 at 7:02 am

Help! Is this a problem with my site certificate?

Warning: getimagesize(): SSL operation failed with code 1. OpenSSL Error messages: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed in /home/dsoconvention/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/shortcodes/EE_Transaction_Shortcodes.lib.php on line 313

Warning: getimagesize(): Failed to enable crypto in /public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/shortcodes/EE_Transaction_Shortcodes.lib.php on line 313


Josh

  • Support Staff

September 13, 2016 at 9:36 am

Hi there,

It turns out that this isn’t something we can fix for you. Instead, you can contact your host and they’ll be able to fix. Please be sure to include the full error message when you open a support ticket with them.


TVanoss

September 13, 2016 at 1:59 pm

What should I tell the host to look for in the ssl setup?


Josh

  • Support Staff

September 13, 2016 at 2:40 pm

The error message you reported above should be sufficient. It will also help if they can update the server to use PHP 5.6 or higher.

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