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Invoice error

Posted: March 30, 2016 at 9:30 am

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Rob Brandenburg

March 30, 2016 at 9:30 am

I am using Version 3.1.37.7.P with Multi Event Registration Not all of the events registered for are displayed on the invoice.
See attached image.
It only appears to happen with this one event.
invoice excerpt


Tony

  • Support Staff

    •

March 30, 2016 at 9:33 am

Hi Rob,

Are there any special characters within that event name?

What is the event name? Can you link us to it?


Rob Brandenburg

April 1, 2016 at 7:12 am

Maple Syrup, Granite and Ben and Jerry’s, Tuesday, July 12, 2016 is the name of the event.. Is the ‘ killing it?

I took it out and will test and let you know


Tony

  • Support Staff

    •

April 1, 2016 at 8:09 am

Hi Rob,

If you have copied the event name from somewhere and pasted it into the field when creating the event you may find the ‘ is styled differently than expected and it will break the pdf.

Try simply retyping the event name in the field and saving.

Then view another registrations Invoice to confirm.


Rob Brandenburg

April 3, 2016 at 7:15 pm

Indeed that was the problem. Thanks Rob Resolved
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Status: closed

Updated by Rob Brandenburg 8 years, 9 months ago ago

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