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thinkbiglearnsmart
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November 30, 2018 at 9:15 am
We’re seeing sporadic instances of the “Invalid XML” error on registrations and the payment is showing as Incomplete. In the screenshot, the bottom message seems to indicate there wasn’t space left in the class, but there was 1 available when this registration was attempted.
https://screencast.com/t/ZugINkvWK6Ez
Thank you.
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Josh
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November 30, 2018 at 11:33 am
Hi,
May I ask what’s the payment gateway being used there, and was that gateway developed by Event Espresso?
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thinkbiglearnsmart
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November 30, 2018 at 12:00 pm
We’re using First Data for credit card processing.
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thinkbiglearnsmart
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November 30, 2018 at 12:03 pm
Hello, we figured this out. There was a ‘&’ sign in the pricing dropdown for these events that is causing that error!
Thanks!
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