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JHop
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July 10, 2017 at 11:12 am
We are using the EE4 app and WordPress plugin.
We are having issues with our clients scanning tickets for their events.
When they login to the app and scan a ticket it gives them an “invalid ticket” error.
I have tried creating the event under my account and then changing the author to the client, and I have also tried logging in as the client and creating the event from their own account. The clients have the event administration user role. The only way I can get their accounts to be able to scan tickets is to make them a general administrator of the entire site. We do not want the clients to have admin access to the site for obvious reasons, but that is the only way we can get it to work.
All of the plugins have been update.
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Josh
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July 10, 2017 at 12:10 pm
Hi there,
It’s not clear from your question what’s causing the problem, but it may be your client’s user account is missing some capabilities. Can you check to see if their user account has all of the capabilities that are prefixed with ee_?
If they do already, then this may help:
add_filter(
'FHEE__EE_Restriction_Generator_Base__default_restrictions_cap',
function(){return 'ee_read_registrations';}
);
You can add the above to a functions plugin.
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