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Andrea DePompei
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January 27, 2017 at 3:13 pm
I purchased an upgrade and my key is still the same and wordpress is asking for a valid support license key.
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Josh
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January 27, 2017 at 3:18 pm
Hi there,
Does your website’s Event Espresso > General Settings page have the first key listed on your account page?
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Andrea DePompei
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January 27, 2017 at 3:45 pm
Yes and the last thread you responded too which noted to use the key ending in 726c4. That is what is on my wordpress and its all saying things are outdate and I need a valid key. Please advise. Thank you
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Lorenzo Orlando Caum
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January 30, 2017 at 6:09 am
Hi Andrea,
Your support license key is for Event Espresso 4 but you are using Event Espresso 3 for your project.
Please follow up with us privately here and we’ll provide some options for getting your account updated:
https://eventespresso.com/contact/
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Lorenzo
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