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Jamal Rahman
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April 2, 2014 at 9:01 am
EE4 is so buggy. From incompatible browsers issues, to the most recent one, choking up a lot of memory. I have only EE4 enable & I got this error. I have no other option, rather than to disable the form & rely on Google Form instead.
I am not happy. Should stick to EE3.
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Lorenzo Orlando Caum
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April 2, 2014 at 9:38 am
Hi Jamal,
What specific issues are you having with Event Espresso 4?
Are there any errors related to EE in your site error_log?
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Lorenzo
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Jamal Rahman
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April 2, 2014 at 2:31 pm
Currently this error
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home/xxxxxxxxx/public_html/v1/wp-content/plugins/event-espresso-core-reg/core/db_models/fields/EE_Datetime_Field.php on line 490
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Lorenzo Orlando Caum
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April 2, 2014 at 2:39 pm
Hello, thanks for the additional information.
WordPress currently requests 40MB for itself. If you have installed a handful of plugins, then this could trigger this message.
Try raising the memory that is available to PHP:
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
If you are not comfortable making this change, then your web host can make this change for you.
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Lorenzo
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Jamal Rahman
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April 2, 2014 at 10:58 pm
Hi,
The PHP memory is already 128MB.
The problem is caused by this line in EE_Datetime_Field.php
$abbrarray = timezone_abbreviations_list();
This somehow use a lot of time & resources. So can I edit it to something better?
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Dean
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April 3, 2014 at 1:28 am
Hi,
Have you confirmed your memory allocation with your host? Setting the memory to 128mb in the wp-config.php will not increase the memory if the host hard caps it. A lot of shared hosting providers do limit memory allocation.
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Jamal Rahman
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April 3, 2014 at 2:06 am
Hi,
Yes. Infact they already increased to 256M. And finally we managed to download the registrants csv. So its either EE4 consumes a lot of memory or my 11 variable forms are too big to handle.
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Dean
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April 3, 2014 at 5:51 am
Hi,
I would like to do some tests to see if there is an issue with this.
OK so the issue only happens when exporting registrants data?
How many registrants were in the list? And approx how many questions per registrant?
Would it be possible to get a copy of your database to import into a test server to test the exact questions/registrants you have?
Obviously if it’s a memory leak/issue we would like to get it fixed. It’s just we haven’t come across this before and we use a wide variety of testing servers including low memory ones.
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Jamal Rahman
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April 3, 2014 at 7:36 am
Hi Dean,
The database contains personal information. So I had to replaced those sensitive data with something else. Oh, it has more than 11 variables. You can download it at https://db.tt/GzD6MaOF
I hope it will improve EE4
Regards
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Dean
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April 4, 2014 at 4:22 am
Thanks Jamal, examples liek this do go a long way into helping us understand real world usage.
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Jamal Rahman
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April 4, 2014 at 6:21 am
Good luck. I hope I will be able to use EE again soon.
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