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marketing
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August 5, 2014 at 6:20 pm
Hello,
We are getting intermittent “sorry, there was a security error and your registration was not saved” from our users. Its not happening to all our users, and we can’t replicate it our selves.
What are common causes for this to occur? We do have a cache plugin installed. We are using version 3.1.36.2.B, which we cant update at the moment. Its been working fine for about half a year. Some dev guys tried to updated WP core and some other plugins last Friday and this seems to be popping up now.
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Josh
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August 5, 2014 at 7:16 pm
Hi there,
The caching plugin is likely causing the issue. Can you set the Main Registration page to not be cached in the Caching plugin’s settings?
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marketing
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August 6, 2014 at 10:58 am
Hi Josh, I added exclusions in the plugin settings. We should be good to go. Thank you!
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Josh
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August 6, 2014 at 12:28 pm
You’re welcome.
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