Posted: February 5, 2018 at 11:30 am
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I am having trouble integrating Event Espresso with Donor Perfect for payment processing. When trying to process a transaction, I am receiving an error with Reason Code 122. Please help. |
Hi Caroline, We received your request for priority support and I’ve reviewed the information that was sent. May I ask for some clarification? By what means was the URL changed to |
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Hmmm … I do not see this URL entered in the plug-in settings, so I do not know. Our developer was working on this so I’ll need to check with him. If that is NOT the correct thing to do (directing to that URL above), can you advise how we can get this connected and working please? |
I’m not actually familiar with the correct URL to use for Donor Perfect payment processing. Donor Perfect should be able to verify the correct URL. It may help to reach out to Donor Perfect and ask them to confirm the correct URL, the correct value for the Authorize.net API Login ID, and the correct value for the Authorize.net Transaction Key. |
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Here’s the support URL Donor Perfect provided to us for integration with 3rd Party plug-ins: I’ve input the fields below: and am still getting an error when attempting to process a payment. Please advise. |
Advisories follow: 1) You’ll need to ask your developer to remove the following code from the end of the theme’s functions.php:
This is because 1) loading the code from a theme file may be too late, and 2) the URL in that code does match with the documentation that Donor Perfect sent. Then 2) They’ll need to create a plugin by following this guide: https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/ 3) They’ll add the following PHP code to the plugin, then activate:
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Ok, he’s gone for the day today, will let you know tomorrow if we run into difficulty. |
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