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Installed EE4, but I don't see it

Posted: October 15, 2022 at 2:32 pm

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gfenational

October 15, 2022 at 2:32 pm

I installed EE4, and it is not showing up on WP dashboard. I use EE4 on anther website and works…I can’t use EE4 in the new website at all.


gfenational

October 15, 2022 at 2:39 pm

I can access the settings through the plugin page, but not dashboard menu. No way to create new event.


Tony

  • Support Staff

October 17, 2022 at 2:37 am

Hi there,

That can happen if there are missing capabilities on the account.

If you add:

/wp-admin/admin.php?page=espresso_maintenance_settings&action=data_reset

To your domain in your browser, so something like:

https://example.com/wp-admin/admin.php?page=espresso_maintenance_settings&action=data_reset

Does it load a page like this?

https://monosnap.com/file/MRXppVXzjSLJdChjcNFGYdSUO4vJs0

If so, click on the ‘Reset Event Espresso Capabilities’ button.

Does EE load for you then?


gfenational

October 17, 2022 at 12:54 pm

Yep. I did read that over the weekend and it worked. Thanks

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