Support

November 18, 2015 at 9:45 am

Hi everybody,
I am getting closer to launching our new registration system. The last hurdle to jump over is Infusionsoft tagging.

I have read the EE4 & Infusionsoft integration that can be found here: https://eventespresso.com/wiki/infusionsoft-integration/#ee4installation

I did the basic installation without any issue, and I can see the events being populated as products in Infusionsoft so I know the systems are speaking to each other.

And now to figure out the tagging issue..
I create a custom field on the event: infusionsoft_tag_id
value: 802-madrid-2016

At first I didn’t have that tag created in Infusionsof and I had thought that is why the tagging wasn’t working when I tested a registration for the event.

Then I created the tag stated above ahead of time in Infusionsoft and tested it again, but still no tag was applied to the contact.

I was really hoping that I could apply a tag that was within a tag category.. for example, “Event Registration > 802-madrid-2016” where the event category is Event Registration and the tag is 802-madrid-2016.

Not sure why the tagging is not working at all… this part is crucial for our custom campaigns we are creating next week so I really hope there is a solution for this bug..
– Freddys