Support

February 25, 2019 at 5:16 am

is the event from the screenshot

That link returns 404 for me.

As does http://80.120.1.163/kurse/

and http://80.120.1.163/ shows a weather site.

Strange is also, that on the db all dates have the same time, but on the website the time from date 6-9 is different?

They have different datetimes, which can effect times. DST for example.

If you go to Dashboard -> Settings -> General.

What is your ‘Timezone’ set to?

February 25, 2019 at 6:39 am

It is clear for me, that every entry has his own datetime. But as you can see on first screenshot,the time of each datetime entry in the db is the same.

I meant date, not datetimes. (Sorry, datetimes on the brain).

The times change when Daylight Savings Time occurs.

Did you check for any plugins that use dates as above?

One troubleshooting step you can take is to install the Health Check plugin.

Then go to WP → Dashboard → Heath Check → Troubleshooting. There you’ll Enable Troubleshooting Mode, then once that’s activated you’ll reactivate Event Espresso only via the Health Check’s Troubleshooting item in the WP admin bar.

At that point, can you check to see if the issue persists?

February 25, 2019 at 9:12 am

* The last 4 dates have a further difference of +1 hour.

Its Daylight Saving Time, the DATE of the datetime is also affecting the time.

* The price is displayed with 0 (not at all events).

I still can’t view the site you linked to so I can’t see your events.

February 26, 2019 at 4:34 am

But I not sure if the problem is caused by Divi Display Logic or by EE4. Because I need booth plugins.

Re-enable the plugin, do no visit the event editor with that plugin enabled and view the event times, are they correct or incorrect again?

Create a NEW test event (with the plugin active) and on publish, do the dates on the frontend/admin match up?

Furthermore I could not find the reason, why the price of a lots of tickets is displayed with 0.

If you don’t have a price set on your tickets they will show up as 0 but I need to view your event to see what you mean….

The problem the site http://www.citydance-meisner.at at the moment only could be reached with a host entry to 80.120.1.163

http://www.citydance-meissner.at link to 80.120.1.163

Ok, now I can view the site.

Which event should I be looking at to see this?

For example I see many of the ticket on this event:

http://www.citydance-meissner.at/kurse/paaretanzkurs-der-gesellschaftstaenze-grundkurs-teil-2/

Have no price, should they?

If so can you take a screenshot of the datetime & ticket editor within the event editor so I can view those?

March 1, 2019 at 3:53 am

As soon as I reactivate the plugin, all times are incorrect (+1 hour).

That likely means that the plugin is using date_default_timezone_set() to change the server’s timezone to something other than UTC+0. WordPress (and therefor EE) expects the server’s timezone to remain UTC+0 and it’s not something we can work around.

I don’t use Divi, nor that plugin, but if you’d like to send me a copy of the plugin I’ll confirm if that’s the problem. Note I will not fix the plugin, you’ll need to contact the plugin author to fix it.

March 1, 2019 at 4:27 am

Host the zip file anywhere you prefer and post the link here.

You can set your post to private so it won’t be publicly visible if preferred.

March 1, 2019 at 7:30 am

Confirmed – https://monosnap.com/file/pV69NX2FwNZVBGPZSY715LGoffX8Fh

That plugin sets the servers timezone to whatever you have set in the dashboard (that’s not expected and is incorrect)

See: https://vip.wordpress.com/documentation/vip-go/use-current_time-not-date_default_timezone_set/