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incorrect taxes and subtotal after the promotional discount applied

Posted: November 13, 2016 at 9:19 pm

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jubileequeen

November 13, 2016 at 9:19 pm

The attached shows the transaction with the correct taxes but the emailed receipt and PDF version of the receipt are incorrect as the taxes and subtotal are not correct after the promotional discount.

I need support to display the following correctly:
>qty of tickets
>base ticket amount
>promotion discount coupon and amount
>subtotal
>taxes
>grand total

See the link to see the inconsistency.
http://jq.cloudport.ca/EEdocs/PDF_ReceiptWrongEE4.pdf

Reference Support Post:
https://eventespresso.com/topic/purchaser-and-event-admin-email-message-config-like-pdf-invoice/


Josh

  • Support Staff

November 15, 2016 at 7:43 am

You can post a reply on this github issue and someone from the development team can follow up with you.

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