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Incorrect surcharge being added to ticket option on booking page

Posted: January 22, 2013 at 5:08 pm

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ijorgensen

January 22, 2013 at 5:08 pm

I’m currently having an issue where on the booking form it is displaying tickets that have a $0 surcharge/fee as having a $N surcharge/fee (where N equals another ticket’s surcharge/fee). All information has been entered correctly in the WP Admin section (also note that in the General Settings for EE that the surcharge is set to $0):
The tickets available for booking/purchase and their price information in WP Admin

When a user views the booking form, these are the tickets available:
A select drop-down input showing the two available tickets to book, the Bank Transfer option having a surcharge when it shouldn't

After they’ve selected the ticket and proceeded, this is the confirmation page displaying the total amount they’re committing to purchase:
The total cost presented to the bookee for them to confirm their booking with


Josh

  • Support Staff

January 22, 2013 at 5:17 pm

Thanks for reporting this. It looks like it’s an issue with the Members add-on.

I’m going to create a ticket so the dev team is aware and they’ll fix it.

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