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b2995
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September 16, 2016 at 10:06 am
Hey Guys! For some reason, I’m suddenly getting several PayPal transactions where the PayPal transaction was completed but it’s not updating the EE system as completed. It’s not all the time and I haven’t made any changes other than updates to the system. Any suggestions? Everything is updated to the latest versions.
Thank you!
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Lorenzo Orlando Caum
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September 16, 2016 at 11:03 am
Hello,
Do those transactions update if you resend the instant payment notification through your PayPal.com account?
https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNOperations/#resend-ipn-messages
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Lorenzo
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b2995
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September 16, 2016 at 3:27 pm
Hey! It updated it. Any suggestions on why it’s skipping some of the transactions?
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Josh
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September 16, 2016 at 3:42 pm
You can check your server’s logs to see if any errors were thrown when PayPal send the IPN the first time. There’s also a transaction log in Event Espresso > Payment Methods > Logs where you can check for errors in the transaction log items that happened earlier.
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