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Alan Coyne
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November 3, 2016 at 5:17 am
Hi,
With incomplete registrations on event registrations page, the attendee details appear under View All Registrations. If I use the incomplete filter, no attendee info appears.
Regards
Alan
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Tony
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November 3, 2016 at 9:22 am
Hi Alan,
Can you add a screenshot that shows what you are seeing?
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
(If you prefer not to post on the forums you can send the screenshot to support[at]eventespresso.com)
With incomplete registrations on event registrations page, the attendee details appear under View All Registrations.
That sounds like your are viewing ‘Pending Payment’ registration with a transaction status of incomplete. That would be a completely registration in which the transaction has monies owing.
If I use the incomplete filter, no attendee info appears.
That sounds like you are viewing the incomplete registrations, those are registrations with no ‘contact’ assigned to them, as in a registrationw as started but then no details provided. EE automatically clears these are a certain amount of time.
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