Support

November 8, 2021 at 5:38 am

Hi there,

1 : Paypal Pro not working in Event Espresso Plugin

What happens when you use PayPal Pro, is there an error shown?

2 : I Paid Quickbook intuit payment gateway addon where i can download

We don’t store older versions of the plugins so your license gives you access to all of the latest versions, meaning when your license expires you no longer have access to the download section on your account page. You can continue to use the add-ons you have installed on the site but nothing will show on your download section.

However, I can send you a copy of the Quickbooks plugin to your email address if you let me know where you like for me to send it, it hasn’t changed recently.

i don’t want to say that give me updated file. I just want to say that give me old file which i bought i have recipt.

The support license you purchased grants you access to support and updates for 1 year from the date of purchase and yes you’ll have a receipt for that support license but not ‘a specific version of X’.

As mentioned I can send you a copy of the Quickbooks payment method but without a support license, we don’t provide any support, even with a support license the first step for any issues is to update to the latest version and confirm if the issue remains as don’t provide fixes for outdated versions.

but you people not answering me why.

Have you opened a thread somewhere else for this and not had an answer?

I can’t see any other threads for this but if I’ve missed one I do apologise.