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Impossible to proceed for payment

Posted: April 9, 2015 at 1:34 pm

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Arnaud

April 9, 2015 at 1:34 pm

Hello,
When I am in wordpress in managament (transaction page), I want to apply for a payment (as I have received a bank check). Nothing happens when I click on “apply for payment”.
I have set up the bank check payment…
I guess I do something wrong but can'”t find what…
thank you,
Arnaud


Lorenzo Orlando Caum

  • Support Staff

April 9, 2015 at 1:56 pm

Hi, are there any errors appearing on the page if you inspect in Chrome developer tools or a tool like Firebug?

Do you see the same thing when using a different web browser?


Lorenzo


Arnaud

April 9, 2015 at 2:21 pm

Hi, I am using chrome but have the same issue with IE.
I am not familiar at all with those tools, I just have seen this, no clue if this is helpful for you : “Consider using ‘dppx’ units, as in CSS ‘dpi’ means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual ‘dpi’ of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi)”


Lorenzo Orlando Caum

  • Support Staff

April 9, 2015 at 2:47 pm

Okay, could you try clicking the left corner of the button and let us know if it responds?


Lorenzo


Arnaud

April 9, 2015 at 3:01 pm

To be sure we are talking of the same page, here is the french text I have above the button : “Aucun paiement n’a été appliqué à cette transaction encore.Cliquer “Applique le Paiement” ci-dessous pour faire un paiement.”. Then, when I move my mouse, the arrow becomes a “hand” above the button (left corner or not), but nothing happens when I click on it.


Lorenzo Orlando Caum

  • Support Staff

April 9, 2015 at 3:12 pm

Alright, I think I know what the issue is. We discovered a typo in the French translation some time ago with an unclosed HTML tag.

Try the updated translation file from GlotPress:

http://translate.eventespresso.com/projects/event-espresso-4/fr/event-espresso-fr_FR

It can be added here:

/wp-content/uploads/espresso/languages


Lorenzo


Arnaud

April 10, 2015 at 8:37 am

Thank you. Perfect.
FYI, I will also carry on updating the french translation.
Regards,
Arnaud

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