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Jeff Abramovitz
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July 18, 2015 at 12:07 pm
When I’ve tested the ticket registrations before I go live (promoting registration on the new site – http://www.reloadleadershipsummit.com) I want to get some things right. First, the images that show up when it comes to selecting a payment option after filling out the registration form is not working. I would attach an image but doesn’t look like I can here.
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Lorenzo Orlando Caum
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July 19, 2015 at 4:27 pm
Hi Jeff, I can’t reach your payment options step of registration checkout as an error occurs on step 1 of registration checkout. Could you try temporarily deactivating all plugins and reactivating only Event Espresso 4?
Do registrations then start to work?
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Lorenzo
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Jeff Abramovitz
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July 20, 2015 at 8:25 am
Lorenzo, Just replied via email but I did the first step you told me which was to set up the pages to not be cached by WP Super Cache so please try again and see if you can find out the issue. THank you. If not, I will then go through the painful plugin process.
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Tony
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July 20, 2015 at 10:43 am
Hi Jeff,
Can you temporarily disable ReCaptcha on your site please?
You can do this within Event Espresso -> Registration form -> Reg Form Settings (tab)
Set ‘Use Recaptcha’ to No and save the settings.
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Jeff Abramovitz
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July 20, 2015 at 10:56 am
Tony…couple of things. First, I did disable ReCaptcha. Also, I loaded the 4.8 beta version and deactivated the 4.79 EE version. I wanted to use the Promotions add on and it apparently only works with the 4.8 beta version. Now, whenever I try to register, I do get the images loaded but I get an error that says I need to refresh my page on every step of the registration. And, not sure I’ve got promotions set up correctly. Just some more information. I’m about ready to delete everything and start over. The good news is we aren’t promoting the registration yet so we don’t have anyone going to it but need to get it done quickly. Thanks for any help you can provide to get me taking reservations this week.
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Tony
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July 20, 2015 at 11:46 am
Hi Jeff,
I just ran a test registration on your event and didn’t have any problems.
Are you still having issues?
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Jeff Abramovitz
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July 20, 2015 at 12:27 pm
Did you get those error boxes asking you to refresh? Well, now I heard that I shouldn’t be using the 4.8 beta version since you are constantly updating, changing, etc. I wanted to use the promotion code functionality but that only works with 4.8. so, I may need to go back to 4.79 and see if I can still get it to work.
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Tony
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July 20, 2015 at 12:40 pm
No I don’t receive any messages to refresh the page.
Which browser are you using? I’ve tested Chrome and Firefox without issues.
On a specific event?
The above is correct, beta releases are intended for testing and not live/production sites.
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