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Valor Training Group
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November 13, 2015 at 8:35 am
https://eventespresso.com/topic/promotions-plugin-stopped-working-after-update/
I followed as much of the instructions on this post as I could but I’m still throwing the same error code Matthew was having.
Laran
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Jonathan Wilson
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November 13, 2015 at 8:47 am
Hello Laran,
Do you have MailChimp installed and activated? If so, can you update it to the latest version? If you do not see an update notification, please go to Event Espresso > General Settings and click Save. This should trigger an update check, and you should see an updating notification in the Plugins menu.
Let me know if you have still have the error after these steps.
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Valor Training Group
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November 13, 2015 at 9:07 am
Thanks Jonathan. Yes, that was the first thing I tried and I’m still getting the error.
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Josh
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November 13, 2015 at 9:18 am
When you go to the settings tab on the promotions admin page, do you have a Settings tab that you can click on? If so, can you click settings and click Save.
If not, can you try deactivating all other Event Espresso add-ons? If deactivating all of the other add-ons helps, please let us know which add-ons were activated and we’ll investigate further.
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Valor Training Group
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November 13, 2015 at 9:40 am
No, I don’t have a settings page. I deactivated all other addons but still don’t have a settings page.
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Josh
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November 13, 2015 at 9:43 am
In that case can you send WordPress admin level log in credentials along with FTP credentials via the contact form on this page:
https://eventespresso.com/send-login-details/
A developer will be able to investigate if you can send those
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