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scaldwell
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March 15, 2016 at 3:00 pm
Your support license key is only valid for one domain at a time, and our licensing system has detected that you are using your license key on multiple domains.
Which is true because I’ve set up a copy of the site on a new host (we need to move away from blue host) to test and make sure the site is all working correctly.
Will this message effect our ability to test? What do you recommend? We have to have these two running side by side for awhile until we change the DNS.
Thank you!
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Lorenzo Orlando Caum
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March 16, 2016 at 4:00 am
Hello,
I’ve released your support license key. You can reactivate it on the live site and remove it from the testing/staging site and save changes.
The key is for support services such as software updates and does not lock-down the software in terms of being able to create and edit events.
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Lorenzo
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