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Edwin Glansbeek
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February 18, 2013 at 12:29 pm
Dear, I just opened ticketsales for an upcoming event. However after successful payment via iDeal I get an error. It results in an incomplete payment. I checked my bank account, it was paid. I updated my version of EE. Before this update everything worked fine. Regards, Edwin
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Jonathan Wilson
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February 18, 2013 at 3:05 pm
Hello Edwin,
You may have outdated template files in the wp-content/uploads/espresso/templates directory. You can test this by clicking the “Rename Templates Directory” button in Event Espresso > Template Settings. This can be undone via FTP is there is a problem.
You can start with fresh templates from the newer version. If you have made modifications to the earlier version’s templates, you can copy the modifications into the newer version’s templates. When you’re finished, you can copy the modified files into /wp-content/uploads/espresso/templates.
If you haven’t made any customizations, and you’re simply trying to update to the new version of Event Espresso, you can remove the templates from /wp-content/uploads/espresso/templates using FTP or your host’s control panel file manager.
Please see this article in the documentation for more info:
https://eventespresso.com/wiki/put-custom-templates/
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Edwin Glansbeek
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February 19, 2013 at 3:04 am
Hi Jonathan,
Thanks for your reply. I figured that with the TestBankMode everything worked fine.
Probably there was an error with the bank, this morning I tested again with a real payment, everything worked fine.
I might have been to early with my post..
Regards, Edwin.
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