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Iced Mocha Settings Page – Content Not Displaying

Posted: December 15, 2015 at 6:16 am

Viewing 13 reply threads


Brooke

December 15, 2015 at 6:16 am

Hello,

I’ve been using Iced Mocha Theme on EE4 for several months and all has been good. All plug-ins are up-to-date and I’m on WordPress 4.4.

At some point in the last couple of weeks the normal content on the Iced Mocha Settings page disappeared and I just have the Iced Mocha logo and buttons showing “Reset to Defaults” and “Save Changes”. Please screen shot from a few moments ago.

Screenshot of Iced Mocha Settings Page Content Not Displaying

Any assistance gratefully received.


Seth Shoultes

  • Support Staff

December 15, 2015 at 9:31 am

Hello Brooke,

WordPress 4.4 brings some changes to the settings page HTML structure that interfere with our themes’ settings page. Since this change comes at the same time Customizer-based options became mandatory for theme updates, we’ll have to update the theme to add WP Customizer support ๐Ÿ™


Brooke

December 15, 2015 at 9:52 am

Hello Seth,

Thanks for the reply, I’m not up to speed on the Customizer so I hope I’ve understood your response correctly.

Is there a way to make updates without access to the Settings Page? If you are planning to update the Iced Mocha theme do you have an idea of when? What about your premium themes?


Seth Shoultes

  • Support Staff

December 15, 2015 at 4:26 pm

It looks like WordPress removed support for the settings page completely. I have been working on replacing it all day. I think I’m close to being done.


Seth Shoultes

  • Support Staff

December 15, 2015 at 5:57 pm

Brooke,

I think I have it fixed, but there are a few little styling issues I need to fix. Can you please try downloading and installing this version?
https://github.com/eventespresso/iced-mocha/archive/1.0.4.zip

Please let me know if that fixes the issue for you. Also, if you see anything else that looks strange, please let me know.


Brooke

December 16, 2015 at 6:22 am

Hi Seth,

I’m pleased to report that the settings page is back, screenshot below.

I imported theme options from my previous version and the only things I’ve noticed different so far are; menus in the top bar sit too low and the menus in the primary navigation and/or the hover reveal sub-headings seem to have shifted to the right. I had to re-add header and background image.

Thanks for your help with this, I appreciate your efforts.

https://theswingdancecompany.co.uk/screenshot-2015-12-16-13-13-44/

  • This reply was modified 8 years, 9 months ago by Seth Shoultes.


Seth Shoultes

  • Support Staff

December 16, 2015 at 6:50 am

My pleasure.

I noticed the CSS issues in the menu as well. I’m going to work on these next.


Seth Shoultes

  • Support Staff

December 16, 2015 at 12:52 pm

FYI, we were able to fix the CSS issues. You can download and replace the other theme with this version:
https://github.com/eventespresso/iced-mocha/archive/master.zip


Joost

December 17, 2015 at 5:56 am

I encountered the same issue. I’ve no urgent need to change the Iced Mocha settings but no doubt there will be in the near future. Are you planning a regular update via WP? I could wait for that. Or should I update manually?


Tony

  • Support Staff

December 17, 2015 at 9:49 am

Hi Joost,

Currently we do not be push auto updates for iced mocha so to update you would need to do so manually ๐Ÿ™‚


Joost

December 17, 2015 at 1:46 pm

Thanks Tony, I’ll do so


Brooke

December 21, 2015 at 3:40 am

Hi Seth, I added and replaced with your latest version you listed on this string December 16, 2015 at 12:52 pm but the original problem returned; all the content disappeared from the settings page!


Lorenzo Orlando Caum

  • Support Staff

December 21, 2015 at 11:24 am

Hi Brooke,

I checked the latest version of Iced Mocha with WP 4.4 and it works.

Last week when I was testing I experienced something similar but it was due to having multiple versions of the theme installed (e.g. old and new) and then activating the old version.

Could you remove any copies of the theme and re-install the latest version?

Here are the steps:

1) Go to Appearance –> Themes

2) Click on Iced Mocha and this will show another screen

3) Look for the Delete link (appears in red) in the bottom right corner and click on it. Then confirm

4) Now download the latest version here:

https://github.com/eventespresso/iced-mocha/archive/master.zip

5) Return to your Themes screen in your WP dashboard and upload the newest version of the theme and then activate it.

Then go to the settings area and they should appear.


Lorenzo


Brooke

December 22, 2015 at 2:00 am

Hi Lorenzo,

Thanks, all good now. I appreciate your time, keep up the good work!

Brooke

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