Support

Home Forums Event Espresso Premium I have more registered users for an event then the limit on that event

I have more registered users for an event then the limit on that event

Posted: September 29, 2016 at 9:16 am

Viewing 4 reply threads


ehbo-hoofddorp

September 29, 2016 at 9:16 am

On an event I have set a limit of 20

but now I have 21 registrations

how is that possible?


Josh

  • Support Staff

September 29, 2016 at 9:47 am

Are all 21 registrations approved, or do a few of them have Pending Payment status?


ehbo-hoofddorp

September 29, 2016 at 9:47 am

all are approved


ehbo-hoofddorp

September 29, 2016 at 9:52 am


Josh

  • Support Staff

September 29, 2016 at 10:08 am

The last two registrations must have been submitted at the same time then. There’s a new feature in a development version of Event Espresso that will actually track in progress registrations and not allow any other registrations to be started if the last available ticket has a registration in progress. That version is available as a pre-release if you’d like to install it on your site and try it out. Here’s a link to where you can download it.

Viewing 4 reply threads

The support post ‘I have more registered users for an event then the limit on that event’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso