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I don't have access to all the addons I paid for

Posted: May 20, 2015 at 8:31 pm

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aceology

May 20, 2015 at 8:31 pm

I can only download a few of the EE4 addons but I paid for all of them. Please fix this.


Dean

May 21, 2015 at 4:07 am

Hi,

Sorry for the trouble. I may need to refer this to the sales team, but can I clarify, what licence type and version did you purchase?


aceology

May 21, 2015 at 9:09 am

Hi Dean,

This is what I got in the email Event Registration Software for WordPress (EE3B)

You had a deal that EE4 will come with EE3s purchase with all the plugins.


Tony

  • Support Staff

    •

May 21, 2015 at 9:22 am

Hi Aceology,

I have updated your account so you should now have access to all of the add-ons available with your license.

Please let me know if you have further problems.


aceology

May 21, 2015 at 9:29 am

Thanks guys
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by aceology 9 years, 6 months ago ago

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