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I can't find my license key

Posted: September 12, 2014 at 1:08 am

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Sabine Maennel

September 12, 2014 at 1:08 am

I purchased from you yesterday and I know I had a license key. But since I removed it form my sites being test sites I just checked my emails for it in order to update my plugin, but I cann’t find an email containing it. How can I get it again. Please help! Thanks in advance, Sabine


Dean

September 12, 2014 at 1:12 am

Hi Sabine,

If you log into your account here and go to your account page, the licence keys are listed on the right.

Your account page https://eventespresso.com/users/sabinem/


Josh

  • Support Staff

September 12, 2014 at 9:35 am

Hi Sabine,

I reset your key after seeing your key reset request. Since we only provide one key per license, you can leave the key field blank on your test sites. The test sites can be manually updated by following this guide:

https://eventespresso.com/wiki/updating-event-espresso/#update_manually

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