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Carlos Goertz
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May 21, 2015 at 12:02 pm
Sorry but I still know how to reset the key and I can not update . I downloaded the new update and upload but I would like it to be automatic. Thank you.
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Lorenzo Orlando Caum
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May 21, 2015 at 12:09 pm
Hi Carlos, you’ll need to activate your support license key by copying it from your account page and pasting it into the field in the general settings page of Event Espresso within your WP dashboard:
https://eventespresso.com/users/enpie/#account-settings
That will enable support services for your site.
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Lorenzo
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Carlos Goertz
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May 21, 2015 at 12:15 pm
Hi Lorenzo, I copy the key in the place you indicate to me since I bought the plugin but now is not working.
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Lorenzo Orlando Caum
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May 21, 2015 at 12:56 pm
Hi, I assigned your account a new support license key. Try that new one and it should work.
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Lorenzo
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Carlos Goertz
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May 21, 2015 at 1:28 pm
Already it works thank you.
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Lorenzo Orlando Caum
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May 21, 2015 at 1:40 pm
Thanks. I’ll update this support post to resolved. If you need help with anything else, just create a new support post in our support forums:
https://eventespresso.com/support/forums/
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Lorenzo
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