|
Martijn Siemes
|
July 28, 2015 at 4:05 am
I thought it would be best to buy the newest version, but apparently EE4 doesn’t handle coupons or discounts and that’s very important for my event. So I would like to downgrade to EE3.
In another thread about this subject (no coupon add on) people here stated that you can download EE3, but I can’t find a download-link in my account.
Are there other ways to get EE3? And if I download it, will it copy some dat from EE4 I already added?
|
|
Tony
|
July 28, 2015 at 5:16 am
Hi there,
Yes, we can apply your EE4 purchase towards a license for EE3.
We try to keep billing and account info off the forums as they are public, could you please use the form here:
https://eventespresso.com/contact/
Select ‘Sales/Billing Question’ from the dropdown and provide the relevant details. A member of our sales team will then contact you shortly to arrange this.
In another thread about this subject (no coupon add on) people here stated that you can download EE3, but I can’t find a download-link in my account.
If you purchase an EE3 License you have access to both EE3 and EE4, as you have an EE4 license you only get access to EE4 which is why you can’t find the download in your account.
And if I download it, will it copy some dat from EE4 I already added?
No.
EE3 and EE4 use separate tables so all of the data is separate. We have migrations scripts to bring your EE3 data over to EE4 but not EE4 to EE3.
|
|
Martijn Siemes
|
July 31, 2015 at 4:50 am
I have been trying to contact your sales team for three days now and no response so far. Is there any other way? I need it fast.
|
|
Lorenzo Orlando Caum
|
July 31, 2015 at 8:25 am
Hi Martijn,
I did not find any messages from the email address that is on your account. Could you please email us here so we can help you switch your support license?
sales [at] eventespresso.com
—
Lorenzo
|
