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Jody Voorhees
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December 2, 2015 at 1:54 pm
Every time upon creating a new event, there are hundreds of general admission prices being created automatically. In order for them not to go live as options on the site, I have to delete each one of them. It is very time consuming and I am not sure why it is happening. It is also happening on the members admission too. Please help. I have a screenshot but there was no where to attach it here.
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Josh
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December 2, 2015 at 2:36 pm
Hi Jody,
What you’re seeing is the result of not updating Event Espresso 3 before updating to a more recent version of WordPress. The database will fill up with prices that were from events that could not be saved, and will get placed onto new events if they are not deleted.
Are you familiar with using phpmyadmin? If so you can follow these steps in this other thread to remove those errant prices:
https://eventespresso.com/topic/add-event-displays-57-start-times-how-to-get-rid-of-them/#post-157228
If you’re not familiar with phpMyadmin, EE support staff can remove those prices for you. In order to do so, we’ll need access to your website, which you can securely send to us via the form on this page:
https://eventespresso.com/send-login-details/
Please note that you will need to fill out the form on the above page completely.
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