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HUGE PROBLEM AFTER Update

Posted: September 15, 2015 at 5:01 pm

Viewing 10 reply threads


Susan Perry

September 15, 2015 at 5:01 pm

When we select a ticket and click register the user is directed to a page that says:

Thank you so much. Your ticket selections have been received for consideration.

https://safetycoursesforkids.com/courses/babysitters-course-brampton-fortinos/

We need a resolution to this ASAP since we are completely out of business until this is resolved.

Thanks!


Susan Perry

September 15, 2015 at 5:43 pm

Alright I looked at your source code and apparently it is being shown because your system things I am a bot? I guess for some reason process_bot_trap is being called?


Susan Perry

September 15, 2015 at 5:59 pm

Ok guys, I tracked the issue down to line 102 in EED_Bot_Trap.module.php

$suspicious_timing = $bot_trap_timestamp > ( time() – 1 ) || $bot_trap_timestamp < ( time() – HOUR_IN_SECONDS ) ? true : false;

I didn’t go through the whole debugging process since it was faster for me to just disable the bot trap detection, but I think the problem lies in your logic there. Please let us know when you have a fix for this so we can re-enable line 36.


Susan Perry

September 15, 2015 at 6:04 pm

Also not too sure if this variable debugging data will assist you

[15-Sep-2015 23:56:22 UTC] Bot trap timestamp: 1442361376
[15-Sep-2015 23:56:22 UTC] Suspicious Timing:


Seth Shoultes

  • Support Staff

September 15, 2015 at 9:46 pm

Hey Susan,

That’s pretty strange. What web browser (and version) were you using when this happened?

Not sure, but it could also be something related to your WP timezone settings.

I’ll leave a note for the developers in the morning.


Susan Perry

September 16, 2015 at 5:18 am

Hi Seth,

I was using Chrome.

Thanks!


Seth Shoultes

  • Support Staff

September 16, 2015 at 1:37 pm

Hey Susan,

Our developers are looking into this. Thanks!


Susan Perry

September 17, 2015 at 6:55 am

Thanks Seth!


Josh

  • Support Staff

September 21, 2015 at 1:59 pm

Hi there,

It appears that the encryption for the bot trap data is getting highjacked on your site. So we’ve added an option to enable or disable Encrypt Bot Trap Data in version 4.8.10. After you update to 4.8.10, you can disable the encryption by going to Registration Form Admin Page > Settings Tab, then set Encrypt Bot Trap Data to No.


Susan Perry

September 22, 2015 at 7:26 am

Hi Josh,

Can you explain how it is getting hijacked? Just curious…


Josh

  • Support Staff

September 22, 2015 at 10:06 am

I can’t explain why, it appears to be something unique on your server. We could see that the resulting input value from viewing the source (after decryption) was way out of whack, which led to the problem you were seeing. So it was decided to add an option to allow for disabling the encryption.

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