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Peter Daly-Dickson
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September 3, 2015 at 9:51 am
Support post created during redeeming a priority support token.
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Peter Daly-Dickson
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September 3, 2015 at 11:02 am
Can see some test transactions in my Stripe account!
Thanks for getting on it so quickly.
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Peter Daly-Dickson
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September 3, 2015 at 12:10 pm
We ‘hacked’ plugins/event-espresso-core-reg/modules/single_page_checkout/reg_steps/finalize_registrationEE_SPCO_Reg_Step_Finalize_Registration.class.php to output to a simple log file as it ‘entered’ various stages of function process_reg_step.
Here’s the output..
Enters ‘ensure all data gets refreshed from the db’ 17:52:31
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Enters ‘ensures that all details and statuses for transaction, registration, and payments are updated’ 17:52:31
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Enters ‘set a hook point’ 17:56:48
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Enters ‘check if transaction has a primary registrant and that it has a related Attendee object’17:56:48
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Enters ‘you don’t have to go home but you can’t stay here’ 17:56:48
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Enters ‘mark this reg step as completed’ 17:56:48
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Enters ‘current_step->set_completed’ 17:56:48
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Enters ‘set_exit_spco’ 17:56:48
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Each of the steps are comments in the function.
There’s obviously a big delay between // ensures that all details and statuses for transaction, registration, and payments are updated and // set a hook point.
Does this help at all?
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Josh
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September 3, 2015 at 2:17 pm
Hi Peter,
We’ve narrowed things down to the email server setup you’re using. If you go and do a registration right now you’ll find the delay is gone, but that’s because I’ve temporarily deactivated email messages in Event Espresso’s messages settings. The email messages can be reactivated once there’s a reliable email configuration in place.
We’ve also found that sending a test email from the “Webriti SMTP Mail” plugin also takes about 4 minutes to process.
One way to fix the slowness when emails get processed is you use a transactional email service like Postmark or Mandrill instead of trying to send mail from a gmail account. Whichever service you decide to go with we recommend using the WordPress plugin that’s developed by the service provider.
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Peter Daly-Dickson
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September 3, 2015 at 2:59 pm
Mandrill activated. All good!
Well worth $70.
Thanks Josh.
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Josh
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September 3, 2015 at 3:48 pm
You’re welcome Peter.
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