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terabit
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February 7, 2019 at 2:15 pm
Hi there,
I would like to send out an email (Registration Approved Custom Template) to all primary registrant only after the payment.
I go to
Message ->
Custom Message Template ->
Edit Registrant ->
select Primary Registrant on the option box ->
hit Switch Recipient ->
Click active ->
Click save
But I have not received any emails since the registrant (recipient) is disabled.
Please help and thanks
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Tony
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February 7, 2019 at 3:02 pm
Hi there,
Message ->
Custom Message Template ->
Edit Registrant ->
Rather than clicking ‘Edit Registration’ and then switching to the Primary Registrant context, click ‘Edit Primary Registrant’ to edit that specific context.
Now when editing that context, check there is a value in the ‘To’ field.
https://monosnap.com/file/PF8GK6t7oVcaC1n0by46crFgxCJ5fO
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terabit
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February 8, 2019 at 9:03 am
Thank you for the reply, It solved my problems. 🙂
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