|
farmmedia
|
March 18, 2016 at 7:39 am
I can’t figure out the best way to set up our event.
– event is a 3 day event
– different prices for adult, youth, children
– need to print tickets and scan for checkin
– the tickets sold can be used for of the 3 days
– I want the primary registrant to fill in some survey questions but other attendees do not need to fill in this information
– secondary attendees need to provide name and email address
I can set this up but not in a way that I don’t view as confusing to the attendee.
For example. If two adults and two youth intend to attend all 3 days they to buy 6 adult tickets and 6 youth tickets. The problem is however that the system thinks 12 people are attending (because 12 tickets are being purchased) not 4.
|
|
Lorenzo Orlando Caum
|
March 18, 2016 at 10:20 am
Hello,
A couple notes:
1) The minimum information that Event Espresso needs for a registration is a first name and an email address.
2) There is a relationship between the number of tickets and the information collected for attendees/registrants. For example, 3 tickets (pricing options) means that there will be 3 attendees/registrants
First, get started by looking at this support post:
https://eventespresso.com/topic/survey-questions-implementation-for-multiple-registrants/
That way you have your survey question group available for use. Also, this event is different than the other event so it would be best to work on one event at a time so you are not confused.
Now create your new event and add a name and description. Then create the three datetimes through the event editor. Then create your ticket options with the needed pricing. Next, click on the gear icon (advanced icon) for each datetime and ensure that each ticket option is checked.
Afterwards enter the daily limit that should be set for each datetime (if there is one).
Scroll down and enable the survey question group for the primary registrant. Then only enable the personal question group for the additional registrant/attendees.
Then save/publish the event.
—
Lorenzo
|
|
farmmedia
|
March 18, 2016 at 12:53 pm
I took at look at everything provided but I don’t think the underlying issue has been solved. That being it’s a 3 day event, I want a ticket generated for each person for each day. To simplify – 2 attendee want to attend all three days and therefore 6 tickets are needed. How if I have secondary registration enabled to ask for personal information – the system generates 6 personal information forms to complete when in fact there are only 2 attendees so it doesn’t make sense to ask someone to provide personal information 6 times when there are only two people. Hope that makes things clearer – if I didn’t communicate the issue very well (maybe I did?). Thanks
|
|
farmmedia
|
March 18, 2016 at 2:40 pm
Also wanted to re-state that we need to collect and scan a ticket at time of entrance.
How does it work for when a ticket is good for multiple days given the above.
The following seems to indicate what I’m trying to accomplish but I don’t understand how the ticket can be re-used for entrance. Please clarify what this means in relation to printing tickets and scanning them at the gate to check them in.
Event Datetimes
This ticket will be usable (allow entrance) for the following selected event datetimes (click to select). The “# Datetimes” amount (above) indicates how many of the assigned datetimes the ticket holder can gain access to:
|
|
farmmedia
|
March 18, 2016 at 2:59 pm
Okay, understand that the same ticket can be scanned/used for gate entrance. So here is my current issue (things have changed).
– 3 day event (day 1, day 2, day 3)
– Ticket price is $20 per ticket if a ticket is purchased for either one or two of those days
– If they purchase all 3 days the cost is $40 (ie. one day is free)
– i need to scan tickets at the gate
Thanks for your assistance.
|
|
Lorenzo Orlando Caum
|
March 19, 2016 at 10:33 am
Hello,
You would now need a ticket option for an adult, a youth, and a child for each day and then an all access pass for all 3 days.
See this tutorial:
https://gist.github.com/lorenzocaum/2caa7418eb152329959e
On the ticket option that has access to all the datetimes (day 1, day 2, day 3), set that cost to $40 and then save changes.
Then the individual ticket options will be set to $20. Be sure that the individual ticket options are only assigned to the correct day. For example, a day 2 adult ticket should only have access to the datetime for day 2 for the event.
It looks like you’ll need these ticket options:
All access pass – Adult
Day 1 – Adult
Day 2 – Adult
Day 3 – Adult
All access pass – Youth
Day 1 – Youth
Day 2 – Youth
Day 3 – Youth
All access pass – Child
Day 1 – Child
Day 2 – Child
Day 3 – Child
Could you combine the options for youth & children? That would reduce the number of ticket options needed.
—
Lorenzo
|
|
farmmedia
|
March 19, 2016 at 11:12 am
Technically that will work. The All Access Pass – would create a single ticket which an attendee would have to print out 3 times (because we will be taking tickets at the gate each day but scanning later). The people buying only certain days however would get a ticket created for each day so it works well for the single day options. Is there any way to generate a ticket for each day for the “All Access Pass” ticket option?
If not, my concern is how to explain all this to people that are registering/buying tickets. Any suggestion how to explain this to users?
Thanks
|
|
Tony
|
March 21, 2016 at 4:15 am
Is there any way to generate a ticket for each day for the “All Access Pass” ticket option?
Not currently.
The ticket is tied to the registration, so a single registration has a single ticket.
(because we will be taking tickets at the gate each day but scanning later).
If you are not scanning the tickets at the door you won’t know if the ticket has been duplicated and passed around, is that not a problem for your events?
If not, my concern is how to explain all this to people that are registering/buying tickets. Any suggestion how to explain this to users?
You could add additional details to the Registration Approved message informing the user the need to make 3 copies of the ticket and hand it in on each day. Or as the ticket details can be included within the ticket itself, you could add the ticket name there and instruct the stewards on the door that ‘All access pass’ ticket holders should keep hold of their tickets until the last day.
Would that work?
|
|
farmmedia
|
March 21, 2016 at 6:30 am
If you are not scanning the tickets at the door you won’t know if the ticket has been duplicated and passed around, is that not a problem for your events?
It is a slight concern and we do plan on scanning tickets at the gate very soon but due to technical limitations not at this time.
Thanks for your assistance and recommendations.
|
|
Tony
|
March 21, 2016 at 7:09 am
You’re most welcome.
Please let us know if you have any further questions.
|
