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AlphaStar
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November 1, 2018 at 5:47 pm
Hello,
I used to be able put the ninja form interest list ID on the event page somewhere under the event venue information box to connect the list and the event, but I can not see that box anymore on the event page. Is there something wrong?
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Josh
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November 1, 2018 at 7:15 pm
Hi,
It sounds like you’re describing the Custom Fields metabox, which looks like the box outlined in orange in this screenshot:
https://slack-files.com/T02SY781D-FDU4B1MQA-3b29ff91eb
If that box is missing on your site, usually it can be restored by clicking on the Screen Options tab (on the upper right corner of the event admin page), then check the box next to “Custom Fields”.
https://slack-files.com/T02SY781D-FDTFYGXJ5-9da825117a
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AlphaStar
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November 2, 2018 at 12:39 pm
Hi,
The custom fields also is not there anymore. Am I missing a plugin for custom field to show up under the Screen Options tab?
Thank you
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Josh
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November 2, 2018 at 12:51 pm
You’re not missing a plugin as the custom field metabox is provided by WordPress core.
If the Advanced Custom Fields plugin was recently added to your site, then that could be why the box is no longer there. If that’s the case, here’s a link to some information from Advanced Custom Fields about how to restore that box:
https://www.advancedcustomfields.com/resources/known-issues/#acf-5.6.0
(the information is in the “Custom Fields metabox disappeared” section)
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Tony
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November 2, 2018 at 12:52 pm
Hi there,
We don’t have a plugin that adds a custom field to the event page, did you previously have some customizations done by a developer?
Have you recently updated or de-activated any plugins?
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AlphaStar
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November 7, 2018 at 10:46 am
Hi,
Yes, it is the ACF plugin causing the problem. I am in contact with them to solve the issue.
Thank you for your help!
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Josh
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November 7, 2018 at 11:05 am
The issue can be solved by adding the following code to your site:
add_filter('acf/settings/remove_wp_meta_box', '__return_false');
You can add the above to a functions plugin or into your WordPress theme’s functions.php file.
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AlphaStar
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November 7, 2018 at 11:09 am
Hi,
Yes. I put the code to the ACF plugin’s functions.php file, but nothing changed.
Thank you,
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Josh
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November 7, 2018 at 11:14 am
That’s not the correct place to add the function. The correct place is either into your own little href=”https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/”>functions plugin or into your WordPress theme’s functions.php file.
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AlphaStar
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November 7, 2018 at 12:03 pm
It worked thank you!
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