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Peter LaFond
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January 29, 2018 at 4:46 am
Hi Support Team,
I have a specific ticket type listed under an event. Although the tickets haven’t completely sold, the event organizers would like to manually set these tickets to a “Sold out” status and concentrate on selling the other ticket types for the event. Is there a way to do this?
I tried to reset the end time of the tickets to expire early, however the ticketing message now says “Expired”, not “Sold out”. Is there a way to make it say “Sold out”?
Thanks, Peter
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Tony
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January 29, 2018 at 4:55 am
Hi Peter,
You can set the ‘limit’ value on the ticket to match the ‘Sold’ value.
So here is an event with a couple of sold tickets – http://take.ms/z1i9D
Set the limit to match the sold value and that ticket will show as sold out – http://take.ms/1Whn0
Is that what you are looking for?
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Peter LaFond
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January 29, 2018 at 7:50 am
Thanks for your help Tony,
Making the adjustments you suggest does work. However in addition to the paid tickets, we have some 40 outstanding registrations that have yet to be paid – we expect them to pay by check via USPS. Will it be a problem converting those registrations to “PAID” when the payments arrive?
Thanks, Peter
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Tony
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January 29, 2018 at 7:57 am
So the admin is going to be manually applying the payment and approving those registrations?
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Peter LaFond
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January 29, 2018 at 8:00 am
Yes, that is correct. The admin will be performing that manual function.
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Seth Shoultes
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January 29, 2018 at 1:51 pm
Hi Peter!
It shouldn’t be a problem to update those registrations via the admin. You can just head over to the Event Espresso > Transactions page in the WP admin, search for the person’s name, then apply the payment.
Please let us know if you have further questions.
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