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How to get rid of This ticket is required and…duplicate event question

Posted: March 31, 2017 at 6:33 am

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k9nosetime

March 31, 2017 at 6:33 am

Hello
how do i remove the This Ticket is Required and must be purchased statement on the event please?
also when i duplicate an event the custom field include_payment_method is not duplicated – any way to fix this please?
thanks


Tony

  • Support Staff

March 31, 2017 at 10:07 am

how do i remove the This Ticket is Required and must be purchased statement on the event please?

To remove the text or stop the ticket from being required?

To stop the ticket from being required, edit the event and click the cog icon for the ticket that is currently required in the editor.

You’ll see the option ‘This ticket is required (will appear first in frontend ticket lists).’, un-check that and save the event.

also when i duplicate an event the custom field include_payment_method is not duplicated – any way to fix this please?

Not currently but I will check into this with our developers.


k9nosetime

April 2, 2017 at 6:27 pm

thanks Tony – i feel like an idiot that i didnt see the this ticket is required in the ticket settings!! One other question when an event closes the tickets show as sold out – how can i change this to show as event closed please?


Tony

  • Support Staff

April 3, 2017 at 7:36 am

Can you let me know which output shows sold out?

Or link me to the page so I can view it please?


k9nosetime

April 3, 2017 at 7:53 am

Hi Tony
https://www.k9nosetime.com/upcoming-events/
Sniff n Gos – the one event is showing as sold out but there was no limit on tickets and rego closed on Sun at 11 pm
thanks
Sue


Tony

  • Support Staff

April 3, 2017 at 8:22 am

I see, it’s the Event Table output.

Currently you can’t change the output when registrations are closed. You can change the ‘Sold out’ text but it will change for both sold out events and closed events.

You can do that using the sold_out_button_text='Your custom link text' paramater, for example:

[ESPRESSO_EVENTS_TABLE_TEMPLATE sold_out_button_text='Your custom link text']

We’ll need to update the event table to allow for the above.

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