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How to fix confirmation message errors.

Posted: September 21, 2019 at 11:09 am

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ocfministry

September 21, 2019 at 11:09 am

Help. We opened registration for a major event today and students are receiving an error message stating – an error has occured, the email did not send successfully. The WordPress wp_mail function is used….

Please help!


ocfministry

September 21, 2019 at 11:09 am

Help. We opened registration for a major event today and students are receiving an error message stating – an error has occured, the email did not send successfully. The WordPress wp_mail function is used….

Please help!


Tony

  • Support Staff

September 23, 2019 at 5:29 am

Hi there,

The above error mails your emails are failing after EE has passed them over to wp_mail() to do whatever your sever is set up to do with them.

Have you tested emails previously and confirm they work?

Do other emails such as password resets work on your site?

If you go to Event Espresso -> Messages-> Settings

What is the option ‘Generate and send messages’ set to?

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