Support

June 20, 2023 at 9:16 am

Hi there,

On what page are you getting the above error?

Having 10,000 registrations in the system, does not load 10,000 registrations on the page at once so may I ask what makes you sure that is the issue?

June 20, 2023 at 10:32 am

Also I have over 10,000 registrations and the error messages read “out of memory:….

Sure, but Event Espresso (by default) would never query 10k rows from the database. Our default limits are set at 50 and the error you are getting is from processing the page itself (kses.php is used to process the output, not database queries) so I don’t think relates to the number of registrations you have saved unless you have some code somewhere trying to pull everything in and process everything.

You maxing out at around 200MB of memory for the request, that’s pretty high but depends on what is going on within the page.

Can you post a link to an event I can register onto to take a look at this, please?

June 20, 2023 at 11:15 am

Ah, yeah, so you’ve manually overridden the limit of 50 with 999 which is a LOT more processing for each page.

The above should help a lot 🙂

June 20, 2023 at 2:20 pm

Deleting the events?

Deleting the events should trigger a batch job to delete the related registrations (and their related data).

How exactly did you delete the events?