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Lucinda Dalrymple
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January 30, 2022 at 8:23 pm
We’re currently using EE version 4.10.25.p. I’d like to change the message that shows up after successful registration on the Thank You page. Currently it says,
“Congratulations ! Your registration has been successfully processed.
Check your email for your registration confirmation or click the button below to view / download / print a full description of your purchases and registration information.”
There is a help topic on this from 2015 at https://eventespresso.com/topic/how-to-change-the-successful-registration-message-during-checkout/, but that’s 7 years old. Is there an easier/better way to do this?
Thanks.
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Tony
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January 31, 2022 at 7:01 am
Hi there,
The method in that thread still applies and is technically the best way to do it.
There are other methods, some of which may be considered easier by some. For example, using a translation plugin to translate that specific string on the fly. However, translations also cause the site to slow down (unfortunately due to how it works they pretty much always will), combine that with using a plugin that also needs to save and retrieve those strings from the database on every page load and it slows more etc.
Using a snippet to change the text is the most efficient way for you to be able to do it.
If you let me know what you want to change it to I can put together an example for this if needed?
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Lucinda Dalrymple
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February 1, 2022 at 3:24 am
I’ve resolved the problem another way. We wanted to add a note about also checking the spam folder for the registration confirmation email because too many of them were ending up in spam.
We’re on a shared host, and I suspected that it was causing deliverability issues. So I decided to use a transactional email service. I got a Sendinblue free account and installed the Sendinblue plugin, and it looks like the issue is resolved now.
Thanks for your response!
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Tony
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February 1, 2022 at 3:28 am
Ahh, yeah, transactional email services such as Sendinblue resolve a lot of email issues are a great service in my opinion.
Email is finicky and shared hosting emails often get flagged.
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