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how to change date of ticket ??

Posted: May 23, 2015 at 10:28 am

Viewing 7 reply threads


Jason Alders

May 23, 2015 at 10:28 am

I see there’s a re-assignment plug in and I can’t find it!
I have 2 customers who need to change the date of their event and I can’t find out how to do this basic function. I also can’t figure out how to add an attendee manually. I have been reading forums and the instructions and links aren’t existing for the new version.


Garth

  • Support Staff

May 23, 2015 at 11:48 am

Hi Jason,

How are you today?

You can manually add an attendee in Event Espresso 4 by going to the Registrations for a particular event datetime (either through Registrations or Events), then at the top there will be a button to Add Attendees. Then you can add the new attendees and manually apply payments and such.

To cancel them from the other events/tickets, you will find their first record and set them to Cancelled or delete their information.

Does that help? We can get you more information if you need.


Jason Alders

May 26, 2015 at 10:51 am

Im logged in and looking at those sections and don’t see Add Attendees anywhere there. I’m searching via FIND command for ADD and nothing. Looking all over Events and Registrations page


Lorenzo Orlando Caum

  • Support Staff

May 26, 2015 at 11:30 am

Hi Jason, what version of Event Espresso are you currently using?


Lorenzo


Jason Alders

May 27, 2015 at 1:38 pm

4.6.28


Lorenzo Orlando Caum

  • Support Staff

May 27, 2015 at 2:09 pm

Hi,

Try this tutorial:

https://eventespresso.com/wiki/manually-add-registrant-wordpress-dashboard/


Lorenzo


Jason Alders

May 27, 2015 at 2:20 pm

Ah..ok that helps..other descriptions said to ADD ATTENDEE which I didnt see anywhere. Is this how we can add free comped tickets too for friends or VIP guests?


Lorenzo Orlando Caum

  • Support Staff

May 27, 2015 at 2:24 pm

https://gist.github.com/lorenzocaum/7115b1fe6c66418b83fc


Lorenzo

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