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how to add CC info fields upon check out

Posted: February 25, 2020 at 2:46 pm

Viewing 11 reply threads


Brilliant Baby & Beyond

February 25, 2020 at 2:46 pm

hello, ok we got so far as to selecting payment method > pay by credit card > first/last/email. yet when it comes to entering cc info there are no fields to enter cc data. stripe is liked from what i can see. And i don’t see it under PAYMENT METHODS in the plug in panel. How do i get the CC fields to appear?


Josh

  • Support Staff

February 25, 2020 at 3:08 pm

Hi,

You’ll first need an account with Stripe, then you’ll follow this guide:

https://eventespresso.com/wiki/stripe-payment-gateway/


Brilliant Baby & Beyond

February 25, 2020 at 3:59 pm

i already have a stripe account
and it is linked …

screen grab enclosed
yet i don’t see any cc info fields upon check out?


Tony

  • Support Staff

February 26, 2020 at 3:00 am

Hi there, I can’t see a screenshot above.

You’ll need to host the image and post the link here, we have some examples of how you can add screenshots here:

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots

Can you post a link to an event so we can take a look?
(You can mark your post private so it is only visible to EE support if preferred)


Brilliant Baby & Beyond

February 26, 2020 at 8:06 am

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Brilliant Baby & Beyond

February 26, 2020 at 8:08 am

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Josh

  • Support Staff

February 26, 2020 at 8:13 am

Hi,

On the checkout page, this is the error from Stripe:

Error: Invalid value for Stripe(): apiKey should be a string. You specified: null.

If you go to Event Espresso > Payment Methods > Stripe, does it show the site is connected?


Brilliant Baby & Beyond

February 26, 2020 at 9:02 am

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Brilliant Baby & Beyond

February 26, 2020 at 9:04 am

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Josh

  • Support Staff

February 26, 2020 at 9:10 am

is there a place to add specific API keys for event espresso?

No. Instead, you connect your site to Stripe by following this guide:

https://eventespresso.com/wiki/stripe-payment-gateway/#connect


Brilliant Baby & Beyond

February 27, 2020 at 9:57 am

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Josh

  • Support Staff

February 27, 2020 at 10:20 am

Hi,

Coupon codes can be added with the Promotions add-on. You’ll find more information here:

https://eventespresso.com/wiki/ee4-promotions-add-on/

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