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expfarm
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February 27, 2014 at 10:07 am
We have a situation wherein the registration online gathers the info, but payment is sent in separately to the venue.
How do we set this up so the registrant is not shown “Free Event” but neither is the registrant prompted to pay online?
Thanks!
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Tony
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February 27, 2014 at 11:36 am
Hi Brandon,
Currently we don’t have that function within Event Espresso.
A work-a-round would be to either setup a ‘Free’ event and then hide all instances of prices (or the term ‘Free Event’) using CSS
or
Setup a paid event and modify one of the offline payment gateways such as the ‘Check/Money Order Gateway’ to instruct the user to send payments to the venue.
This will show the ticket price on the event registration page, then set the registration to Pending once they finalise the registration
Edit detils within the Check gateway – http://take.ms/S5npf
When they register for the event the gateway will be displayed -http://take.ms/c4aa8
Once clicked instructions on where to send the payment are shown, the ‘Complete your registration’ link must be clicked – http://take.ms/AUxTy
Does that help?
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expfarm
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February 27, 2014 at 11:58 am
That’s a lot more complicated than I’d hoped. Please add something more streamlined to the features request list.
We are in the middle of a registration period for a large event (1200 attendees). I’ve had a few claim their registrations did not go through. This appears to be on more than one website / event.
We’re getting VERY worried that something is amiss with the plugin or the setup we’re using.
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Tony
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February 27, 2014 at 12:12 pm
Hi Brandon,
I will add your request to our feature request list.
Regarding the issues mentioned, can you link me to an event we can runa test registration on please?
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Tony
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February 27, 2014 at 12:15 pm
Noticed you have linked to a site in another thread, will run through some registrations to test.
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expfarm
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February 27, 2014 at 12:23 pm
Unfortunately it appears to be two websites:
http://FAA.meetingservicesinc.com
http://NCNG.meetingservicesinc.com
Thank you for checking into this. Let me know if we are to a point where I need a Support Token.
I can tell our client is getting very nervous about this.
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Josh
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February 28, 2014 at 11:00 am
Hi Brandon,
Are you using any caching plugins on your site, and who’s the host?
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