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How do I turn \"ticket is required\" OFF? (2)

Posted: September 5, 2014 at 2:31 pm

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Michael King

September 5, 2014 at 2:31 pm

I think I turned this on without knowing what I was doing, and now I can’t figure out how to turn it off. I now have a big red “Ticket is required and must be purchased” message on the registration page.

I tried searching for this option in the docs, can’t find it. Actually, I can’t ever find anything in the docs, but that’s another problem – just tell me where that checkbox is, please.

WP 3.9, soon to be 4.0, EE 4.3.1.p, new installation, first event, still in draft stage

Thanks,
Grumpy


Tony

  • Support Staff

September 5, 2014 at 2:39 pm

Hi Michael,

That option is within the ticket editor.

Edit the Event this ticket is for, on that page you’ll find the ticket editor where you add/remove/edit tickets.

Click the ‘cog’ for the ticket in question to option up the ticket options, within there you’ll find the Required Ticket checkbox – http://take.ms/0Jh8V

Un-check that checkbox and update the event, the text should then be removed.

Just let me know if there is anything else I can help with.

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