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How do I delete old, unused questions?

Posted: June 29, 2022 at 3:10 pm

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Michael King

June 29, 2022 at 3:10 pm

I did the obvious thing of moving no-longer-needed questions (the events have been deleted) to their Trash container, then Bulk Action/Delete Permanently. Unfortunately I got an error message in return “An error has occurred: No Questions or Question Groups were selected for deleting. This error usually shows when you’ve attempted to delete via bulk action but there were no selections.” Apparently I somehow cant select these questions for deletion for some reason that is not obvious to me.

If they can’t be deleted, can I at least take them out of question groups? All I can find is adding a question to a group, not deleting one.

And is there a way to access the Questions/Question Groups page without going to an event and scrolling down that page to get the link on the right sidebar?


Tony

  • Support Staff

June 30, 2022 at 8:53 am

Hi there,

Apparently I somehow cant select these questions for deletion for some reason that is not obvious to me.

Are you clicking the checkbox next to each question to be deleted and then selecting the bulk action?

Quick example: https://monosnap.com/file/UvybTTkFmpuLg45coHCyZ4DaHITNYm

There I’ve selected just one question to perform the bulk action on, the other is locked because the question has registrations linked to it so can not be deleted as is.

Event Espresso will only let you delete a question from the system if there are no registrations with answers to that question, otherwise, you’ll end up with orphaned data in the database.

If they can’t be deleted, can I at least take them out of question groups? All I can find is adding a question to a group, not deleting one.

Yes, you can remove questions from groups.

Go to Event Espresso -> Registration Form -> Question Groups.

That will list all of the question groups you have within Event Espresso, you can then edit each group and add/remove questions from each of the groups as needed. Edit the group, uncheck the checkbox for a question already in the group and save, like this…

Before: https://monosnap.com/file/HqI7yLRe4Ugknk3elT8J56eKmCiGoq

After: https://monosnap.com/file/8cT8MuByBZaeL5amMcq3Yw6N6QzKg1

Is that what you are looking for?

And is there a way to access the Questions/Question Groups page without going to an event and scrolling down that page to get the link on the right sidebar?

This is answered above but I’ll highlight both sections.

To add/edit questions go to Event Espresso -> Registration Form -> Questions.

To add/edit question groups go to Event Espresso -> Registration Form -> Question Groups.

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