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How do a cancel an event with a payment attached to it?

Posted: July 23, 2019 at 1:40 am

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movingbodies

July 23, 2019 at 1:40 am

It seems the setting has changed, where I no longer can cancel an event with a payment attached via the way I was previously doing it…
Is there another way??
Many thanks
bec


Tony

  • Support Staff

July 23, 2019 at 3:45 am

Hi Bec,

How did you previously cancel an event?

Having a payment assigned to a registration should not (and on my test sites does not) prevent you from cancelled an event.

Can you please provide more details of what is happening on your site so I can try to reproduce?

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