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Help with multiple events/page navigation – Sun Health

Posted: March 24, 2014 at 1:00 pm

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Ken Reinstein

March 24, 2014 at 1:00 pm

We are having significant issues with multi-date events and the navigation of our events from pages 1 to 3. I need help ASAP, and have asked assistance also on the regular forums.


Ken Reinstein

March 24, 2014 at 1:00 pm

We are just getting started and I need help with our Sunhealthaz account. I am under tremendous pressure to get this fixed ASAP, with many other responsibilities unrelated to this project. Please help me.

Ken


Lorenzo Orlando Caum

  • Support Staff

March 24, 2014 at 5:55 pm

Hi Ken,

Please provide more information on what you need help with. Screenshots would be helpful and a link to the page that you are referring to would be better.


Lorenzo


Ken Reinstein

March 26, 2014 at 3:18 pm

http://www.sunhealth.org/community-education-events/ – we have MAJOR issues with our Tai Chi Class as well as the ability on our site to move from page 1 to 2, etc. I’m working on that aspect with our web team. We just had our insert hit the public, and we’ve had to resort mostly to hand writing people on paper. This is not working well for us at all. HELP, please.


Lorenzo Orlando Caum

  • Support Staff

March 26, 2014 at 4:00 pm

Hello,

Using Google Chrome, I clicked on your link and registered with the name “testt test.”

Could you let us know specifically what is not working?

For example, are registrations not working in a certain browser?


Lorenzo


Ken Reinstein

March 26, 2014 at 4:04 pm

I am using Chrome, but have tried IE8 (the newest option we have at our company). You can’t go past the 1st page of events. However, another equal problem is understanding how events with multiple dates (Tai Chi) work. I have a support token in for this. I need someone to help me understand this. I generally get working with WordPress, but do not understand all the ins-and-outs of EE. Having some live guidance would be great. This is a critical need at this point getting this to work and helping our audience of older adults understand. I was told when we purchased this that things would be easy, but not having that experience right now. I’m sure it’s part of the learning curve, but I don’t have the luxury of time to learn right now. Thanks.


Lorenzo Orlando Caum

  • Support Staff

March 26, 2014 at 4:55 pm

Hello,

I’ve responded to your support token. You’ll receive an email notification shortly.

Please go ahead and reply to that email message.


Lorenzo

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