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Idlewild
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October 21, 2014 at 5:39 pm
Is there any way to recover these? We know their ID numbers. We were hoping to contact them to see if they are still interested in signing up but one of my employees deleted them.
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Garth
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October 21, 2014 at 9:33 pm
Did they get Trashed or Permanently Deleted? There is a difference, and things usually go into the Trash where they can be restored. Do you have automatic website backups of your database?
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Idlewild
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October 21, 2014 at 10:36 pm
I’m not sure which. We checked the boxes next to them and deleted them. Where would I find the Trash bin, or see if we have automatic backups?
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Tony
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October 22, 2014 at 3:13 am
Hi,
In EE3 once you delete an attendee they are removed from the database. Without a backup from before the attendee was deleted there is no way to recover those entries.
Automatic backups would be done through your web host provider (if they offer that service) so you would need to contact them to see if this is enabled.
If not, do you have a backup plugin installed on your site? If so do you have any backups that you have created from before the attendee was deleted?
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