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Help, ticket Status is "Sold Out" even though there are still available tickets

Posted: February 11, 2015 at 2:29 pm

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Ryan Chambers

February 11, 2015 at 2:29 pm

One of our events still has tickets available but the status of all the tickets says “Sold Out”: http://creativephotoacademy.com/cpa/events/night-photography-series/

We currently have 23 tickets sold of 299. Why would the status change?


Tony

  • Support Staff

    •

February 11, 2015 at 2:34 pm

Hi Ryan,

Are any of the datetimes themselves within that event sold out?

Your tickets apply to all datetimes, if one datetimes sells out, all the tickets will show sold out.


Ryan Chambers

February 11, 2015 at 3:08 pm

Hi Tony,

That’s incredibly obvious and it was the issue. Thank you.
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Updated by Ryan Chambers 9 years, 10 months ago ago

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