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Help!! Registration and PayPal connections broken– not redirecting to PayPal.

Posted: May 1, 2015 at 8:43 am

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Cara Livorio

May 1, 2015 at 8:43 am

Help!! My registrations are Not being redirected to PayPal for 5 days now! I get their registration email but they aren’t making the purchase through PayPal since April 29th! This is terrible for my business.

What is the problem? I haven’t changed anything on my account!? Do things need updated!? How can i fix this immediately? This is a very very busy and crucial time for registrations for me.

Car


Josh

  • Support Staff

May 1, 2015 at 9:03 am

Hi Cara,

If you go to your WordPress admin’s plugins page, are there updates available for Event Espresso?


Cara Livorio

May 1, 2015 at 9:17 am

We are still using the old version. My web designer was worried that updates would possibly “break” parts of the functionality of my website. There are updates available– what do you suggest?


Josh

  • Support Staff

May 1, 2015 at 10:43 am

You could ask your web designer to clone the current site onto a development server, and test there first before running the updates.

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