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Jason
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April 29, 2014 at 10:34 am
Getting the “Your form data could not be applied to any valid registrations.” error.
Here is event link for reference – http://www.theminimakers.com/events/hydraulic-judobots/
– No caching plugins in use or ever have been
– I flush permalinks
– Reset payment options
– Disable security plugins
– Confirm no errors in critical pages
– Change back to 2014 theme
No luck. I am unable to go to version 3 I suppose due to my license.
Thanks.
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Lorenzo Orlando Caum
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April 29, 2014 at 11:06 am
Hi there Jason,
I noticed that if I start a registration and then refresh the page, then it loses track of the existing registration and I have to start over again.
Could you ask your host to ensure that a location is set for php sessions?
—
Lorenzo
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Jason
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April 29, 2014 at 11:10 am
So you don’t think the PHP session is being held? I have used EE before and it worked fine, not sure if that info helps.
I look at my cpanel options.
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Jason
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April 29, 2014 at 11:20 am
Another thought as well. I am logged into WP, thats a PHP session isn’t it.
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Tony
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April 29, 2014 at 11:30 am
Hi Jason,
If you go to Event Espresso -> System Status.
Are there any warning under PHP Sessions?
Edit – ignore this, thinking of Event Espresso 3!
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Jason
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April 29, 2014 at 11:39 am
This is all I see in regards to sessions.
session.use_trans_sid 0
This was from the maintenance screen -> System Information – I couldnt find a System Status page.
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Jason
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April 29, 2014 at 12:17 pm
Just found this in my error logs…
PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 31195136 bytes) in /home/xxxxx/public_html/wp-content/plugins/event-espresso-core-reg/modules/ticket_selector/templates/ticket_selector_chart.template.php on line 130
Whats the best cleanup and mitigating control?
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Tony
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April 29, 2014 at 12:35 pm
That error means WordPress ran out of memory.
Currently you have 64M assigned to your site. You can update this amount by editing your wp-config.php file.
See here for more details:
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Personally I would use no less than 128M using something like:
define( 'WP_MEMORY_LIMIT', '128M' );
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Jason
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April 29, 2014 at 1:23 pm
GoDaddy just helped me up my PHP memory to 256 and I also updated the wp-config file accordingly. There doesnt seem to be any change – I did kill all the PHP processes.
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Tony
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April 29, 2014 at 1:53 pm
Then the memory limit is likely not the issue. (but is good to have increased)
GoDaddy is on our NOT recommended list for Event Espresso due to the amount of issues we have seen users having, when GoDaddy randomly ‘upgrades’ their server without informing them and causing multiple issues for example.
Can you install the requirements check plugin available here:
https://eventespresso.com/wiki/espresso-requirements-check/
You can also use that to run phpinfo and check is sessions are correctly setup.
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Jason
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April 29, 2014 at 2:20 pm
Passed with Warnings…
The test PHPInfo Page didnt work, so I created a temporary one I will take down after I fix this issue.
http://www.theminimakers.com/phpinfo.php
My Local Memory says 128, but Master is 64 – I am not a PHP guy so dont understand what this means.
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Tony
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April 30, 2014 at 1:34 am
I can’t see anything wrong from that output.
You mention the steps you’ve tried but to be clear have you tried disabling all other plugins AND switching to 2014 theme whilst they are de-activated and then running a test registration?
Is it possible for you to send temporary login details so we can take a look and check through the EE settings?
If so please send via this form:
https://eventespresso.com/send-login-details/
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Jason
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April 30, 2014 at 9:56 am
Tony… I just submitted Admin creds as requested. Currently I just created a post with a paypal button to get this even reg rolling.
I did not mix and match to much of the steps as you suggest above.
I am still waiting on my error_log from my webserver to update – GoDaddy only provides limited updates to your copy – that will help hopefully.
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Josh
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April 30, 2014 at 1:26 pm
Hi Jason,
I checked and it looks like your WP Memory limit is still at 64M. It can make a difference where you define the memory limit. A good place in the wp-config.php file to add the memory limit definition is the line immediately after the WP_DEBUG line.
You could also try setting it to:
define( 'WP_MEMORY_LIMIT', '96M' );
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Jason
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April 30, 2014 at 2:16 pm
I moved the definition… Doesn’t seem to have made a difference – even after killing all the PHP processes, I’ll call GoDaddy again…
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Jason
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April 30, 2014 at 2:28 pm
GoDaddy says its 256mb – the local value overrides the Master value. Any other thoughts…
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Jason
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April 30, 2014 at 2:51 pm
Still messing… I enable 2014 Theme and disabled my security plugin. No difference. As I said GoDaddy confirms memory is correctly set at 256mb. I am not longer getting any errors in my error_log – which makes sense, so perhaps it was a memory issue and another – and we solved the memory issues.
Any debug mode I can play with?
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Tony
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May 1, 2014 at 5:30 am
Any debug mode I can play with?
There is WP_Debug which you enable by editing your wp-config.php file.
If any errors are thrown they may help narrow this down.
I’m beginning to suspect more and more this is an issue with the server, at first I suspected your security plugin, but I’m having no issues on a test site using it. Theme worked ok for me also.
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Jason
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May 1, 2014 at 8:55 am
First let me say thanks for the continued support…
Here is all I could get to kick out from the debug mode.
<code>[01-May-2014 14:48:01 UTC] PHP Notice: Array to string conversion in /home/xxxxx/public_html/wp-content/themes/hueman/functions.php on line 292
[01-May-2014 14:48:01 UTC] PHP Notice: Array to string conversion in /home/xxxxx/public_html/wp-content/themes/hueman/functions.php on line 292
[01-May-2014 14:48:17 UTC] PHP Strict Standards: Only variables should be passed by reference in /home/xxxxx/public_html/wp-content/plugins/simple-social-buttons/simple-social-buttons.php on line 281
[01-May-2014 14:48:17 UTC] PHP Strict Standards: Only variables should be passed by reference in /home/xxxxx/public_html/wp-content/plugins/simple-social-buttons/simple-social-buttons.php on line 281
[01-May-2014 14:48:17 UTC] PHP Notice: Array to string conversion in /home/xxxxx/public_html/wp-content/themes/hueman/functions.php on line 292
[01-May-2014 14:48:17 UTC] PHP Notice: Array to string conversion in /home/xxxxx/public_html/wp-content/themes/hueman/functions.php on line 292
[01-May-2014 14:48:17 UTC] PHP Strict Standards: Only variables should be passed by reference in /home/xxxxx/public_html/wp-content/plugins/simple-social-buttons/simple-social-buttons.php on line 281
[01-May-2014 14:48:17 UTC] PHP Strict Standards: Only variables should be passed by reference in /home/xxxxx/public_html/wp-content/plugins/simple-social-buttons/simple-social-buttons.php on line 281
[01-May-2014 14:48:17 UTC] PHP Strict Standards: Only variables should be passed by reference in /home/xxxxx/public_html/wp-content/plugins/simple-social-buttons/simple-social-buttons.php on line 281
[01-May-2014 14:48:18 UTC] PHP Notice: Array to string conversion in /home/xxxxx/public_html/wp-content/themes/hueman/functions.php on line 292
[01-May-2014 14:48:18 UTC] PHP Notice: Array to string conversion in /home/xxxxx/public_html/wp-content/themes/hueman/functions.php on line 292
[01-May-2014 14:48:18 UTC] PHP Strict Standards: Only variables should be passed by reference in /home/xxxxx/public_html/wp-content/plugins/simple-social-buttons/simple-social-buttons.php on line 281
[01-May-2014 14:48:52 UTC] PHP Strict Standards: Only variables should be passed by reference in /home/xxxxx/public_html/wp-content/plugins/simple-social-buttons/simple-social-buttons.php on line 286
[01-May-2014 14:48:52 UTC] PHP Notice: Array to string conversion in /home/xxxxx/public_html/wp-content/themes/hueman/functions.php on line 292
[01-May-2014 14:48:52 UTC] PHP Notice: Array to string conversion in /home/xxxxx/public_html/wp-content/themes/hueman/functions.php on line 292
[01-May-2014 14:48:52 UTC] PHP Strict Standards: Only variables should be passed by reference in /home/xxxxx/public_html/wp-content/plugins/simple-social-buttons/simple-social-buttons.php on line 286</code>
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Lorenzo Orlando Caum
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May 1, 2014 at 9:14 am
Hi there Jason,
I see that you did follow up with GoDaddy. Do you know if they updated the php session?
The reason I ask is that the registration checkout page should not lose the current registration on a refresh.
For example, if I go to this page and then add a ticket: http://www.theminimakers.com/events/hydraulic-judobots/
…this will take me to the registration page here: http://cl.ly/image/3I2s0k0M3U3J
Now if I refresh, then that current registration is gone:
http://cl.ly/image/0f382l3b1E26
Also, I’m not sure if you have had a chance to try defaults but do you see the same issue if you temporarily switch to a default WP theme and deactivate all plugins except for Event Espresso?
—
Lorenzo
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Jason
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May 1, 2014 at 10:28 am
We’ll I think we found it. I think it was both the memory thing and a plugin conflict. The conflict was with – “Simple Custom CSS.”
What the problem is I am not sure – I just disabled it for now.
Thanks again.
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Lorenzo Orlando Caum
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May 1, 2014 at 11:26 am
Hello,
Thanks for sharing that information. Please try My Custom CSS:
https://wordpress.org/plugins/my-custom-css/
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Lorenzo
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